We do not accept returns for refund or exchange, at the exception of items damaged in transit. To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Contact us at firstname.lastname@example.org with a picture of the product within 7 days of delivery and ship the items back within 14 days of delivery.
We don't accept cancellations but please contact us if you have any problems with your order. Custom or personalized orders can't be returned or exchanged because of the nature of these items, unless they arrive damaged or defective. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Note: Each item is individually hand-mixed, poured and painted. There will be slight variations in color, finish and surface texture.